Never underestimate your Clients' complaints, no matter how funny
they might seem!


This is a real story that happened between a customer of General Motors and its Customer-Care Executive. Pls read on.....

A complaint was received by the Pontiac Division of General Motors.

"This is the second time I have written to you, and I don't blame you for not answering me, because I sounded crazy, but it is a fact that we have a tradition in our family of having ice-cream for dessert after dinner each night, but the kind of ice cream varies. Every night, after we've eaten, the whole family votes on which kind of ice-cream we should have, and I drive down to the store to get it. It's also a fact that I recently purchased a new Pontiac and since then mytrips to the store have created a problem.

You see, every time I buy a vanilla ice-cream, when I start back from the store my car won't start. If I get any other kind of ice-cream, the car starts just fine. I want you to know I'm serious about this question, no matter how silly it sounds. What is there about a Pontiac that makes it not start when I get vanilla ice-cream and easy to start whenever I get any other kind?"

The Pontiac President was understandably skeptical about the letter, but sent an Engineer to check it out anyway.

The latter was surprised to be greeted by a successful, obviously well-educated man in a fine neighborhood. He had arranged to meet the man just after dinner time, so the two hopped into the car and drove to the ice-cream store. It was vanilla ice-cream that night and, sure enough, after they came back to the car, it wouldn't start. The Engineer returned for three more nights. The first night, they got chocolate. The car started. The second night, he got strawberry. The car started. The third night he ordered vanilla. The car failed to start.

Now the Engineer, being a logical man, refused to believe that this man's car was allergic to vanilla ice-cream. He arranged, therefore, to continue his visits for as long as it took to solve the problem. And toward this end he began to take notes: He jotted down all sorts of data: Time of day, type of gas used, time to drive back and forth etc.

In a short time, he had a clue: The man took less time to buy vanilla than any other flavor. Why? The answer was in the layout of the store. Vanilla, being the most popular flavor, was in a separate case at the front of the store for quick pickup. All the other flavors were kept in the back of the store at a different counter where it took considerably longer to check out the flavor.

Now, the question for the Engineer was why the car wouldn't start when it took less time. Eureka - Time was now the problem - not the vanilla ice-cream!!!!

The engineer quickly came up with the answer: "Vapor Lock".

It was happening every night; but the extra time taken to get the other flavors allowed the engine to cool down sufficiently to start. When the man got vanilla, the engine was still too hot for the Vapor Lock to dissipate.

Even crazy-looking problems are sometimes real and all problems seem to be simple only when we find the solution, with cool thinking.


Advertise with us

Posted by Milind Koyande | 1:46 AM | 0 comments |

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Decorating your home

Posted by Milind Koyande | 5:33 PM 0 comments |



Do you Dream of Adding Style to your Home but don't have a lot of money? Following are 5 things you can do that will help your house look Beautiful without spending much money.

1) Declutter your Home:
Nothing kills a great look like clutter. Look around you. Do you have paper piles or mail stacks? Do you just add to your knickknack collection rather than rotate your select favourites? When was the last time you swaw the front of your refrigerator? Simple solutions that cost very little money are to invest in nice office trays, pretty bulletin boards and frames for your child's artwork. Make the trash can handy to immediately toss unwanted mail. Taking away the clutter will make your space appear larger and help you treasured objects be emphasised rather than lost.

2) Make display surfaces pretty: Flat surfaces such as mantels, bookcases, and coffee tables are the perfect places to restyle for less. The one imporatant point here is to keep it simple. Bookcases should only e 2/3 full. A mantle should not have mirror above it (a very dated look) - choose artwork instead. Place no more than three items on an end tabke - cluster these varied but related items together for more impact.

3) Paint to Impress:
Paint, as you know, makes the most dramatic change for the money. Be bold, be daring and most importantly - don't do white! Choose a complex colour. This simply means if you would use several different words to describe the colour that it is probably complex. For Example; if you said it was a kind of "Gold, strawish colour" than it is probably a complex colour. If you said "just yellow" - it probably is not a very inspiring lok. A beautiful colour on the walls can make the room go from ordinary to extraordinary.

4) Make it Personal: Decorating your house is a job but styling your home is fun. Personalisation is putting your interests, hobbies or values into your decor to really make it your own. Buy simple - read inexpensive - curtains at your local big-box store and then buy exquisite wide ribbon to hot glue on the edge.

5)Change with the Seasons: You know the drill - lighter brighter for summer and darker richer for winter. This easy task of changing the fabric items around the home can help you make it seasonal. Change out placements, bath towels, and accent pillows. The final touch is to purchase a seasonal bouquet of flowers. Decorate your bye spending time not money.

By following these tips, you can make a huge impact by bringing your home from average to spectacular for very little money.


One Glass of Milk

Posted by Milind Koyande | 11:33 AM 0 comments |


One day, a poor boy who was selling goods from door to door to pay his way through school, found he had only one thin dime left, and he was hungry. He decided he would ask for a meal at the next house. However, he lost his nerve when a lovely young woman opened the door. Instead of a meal he asked for a drink of water.

She thought he looked hungry so brought him a large glass of milk. He drank it slowly, and then asked, "How much do I owe you?"
"You don't owe me anything," she replied. "Mother has taught us never to accept pay for a kindness."

He said..... "Then I thank you from my heart." As Howard Kelly left that house, he not only felt stronger physically, but his faith in God and man was strong also. He had been ready to give up and quit.

Year's later that young woman became critically ill. The local doctors were baffled. They finally sent her to the big city, where they called in specialists to study her rare disease. Dr. Howard Kelly was called in for the consultation. When he heard the name of the town she came from, a strange light filled his eyes. Immediately he rose and went down the hall of the hospital to her room.

Dressed in his doctor's gown he went in to see her. He recognized her at once. He went back to the consultation room determined to do his best to save her life. From that day he gave special attention to the case.

After a long struggle, the battle was won. Dr. Kelly requested the business office to pass the final bill to him for approval.
He looked at it, then wrote something on the edge and the bill was sent to her room. She feared to open it, for she was sure it would take the rest of her life to pay for it all. Finally she looked, and something caught her attention on the side of the bill.

She read these words.....

"Paid in full with one glass of milk"
 (Signed)

Dr. Howard Kelly.


Tears of joy flooded her eyes as her happy heart prayed:
"Thank You, God, that Your love has spread abroad through human hearts and hands."
Now you have two choices.

You can send this page on and spread a positive message.
Or ignore it and pretend it never touched your heart.


Posted by Milind Koyande | 7:29 PM 0 comments |


भगवा, सफेद, हरा, जीवनचक्र मेरा,
कर्म सत्य धरती माँ, इन्ही मे में पला, 
भारतीय में जना,  भारतीय ही चला,
भारतीय में जियु, सदा भारतीय में रहु 
भगवा,  सफेद,  हरा,  जीवन चक्र  मेरा!


Sharing with you the Joy and Pride...of being an Indian This Republic Day! HAPPY REPUBLIC DAY


A dash of Lime

Posted by Milind Koyande | 6:23 AM 0 comments |


Lime has several health benefits. Here's how a dash of lime can help in your daily health.


Digestion: Lime has an irresistable scent which waters the mouth and thus aid primary digestion (the digestive saliva floods your mouth even before you taste it). Then the acids in it do the rest.

Constipation: Primarily, the ample of acids present in lime helps clear the excretory system by washing and cleaning off the tracts, just like sine acids are used to clean floor and toilets Then the roughage in it is also helpful helpful in easing constipation. But it is mainly due to high acids. An overdose of lime juice with salt also acts as an excellent purgative without any side effects, thereby giving relief in constipation.

Peptic Ulcer: In addition to vitamin-C, lime contains special compounds called Flavonoids (Limonoids such as Limonin Glucoside) which have anti oxidants, anti carcinogenic, anti biotic and detoxifying properties which helps healing of peptic and oral ulcers.

Respiratory Disorders: The oil, containing Flavonoids and certain oils, extracted from lime is extensively used in anti congestive medicines such as blams , vaporisers, inhalers etc.



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